If the “keystone”, the part of the shaft that holds the lower part of the fan, comes off or becomes loose, please send it in for repair.

We can also repair fans other than those purchased from us.

Please send your order to the address below.

23, Hondoro-cho, Takakura Nishiiru, Matsubara-dori, Shimogyo-ku, Kyoto, 600-8086, Japan

Kyoto Fan Onishi Tsune Shoten

075-351-1156

*Please note that you will be responsible for shipping charges.