23 Hondoro-cho, Shimogyo-ku, Kyoto-shi, Kyoto 600-8086, Japan
Contact Us
Please contact us by e-mail form or phone. Phone: Retail Store 075-351-1156 / EC Business and Manufacturing Department 075-585-4704
Selling price of goods
2000 yen (excluding tax) to 12000 yen (excluding tax)
Payment Method
Payment methods are credit cards, Amazon Pay, bank transfer, and cash on delivery.
How to purchase products
Add the items you wish to purchase to the cart, proceed to purchase, and make your payment by credit card, Amazon Pay, bank transfer, or cash on delivery.
Time of delivery of goods
Orders will be shipped within 3 business days (Saturdays, Sundays, and holidays are closed). Orders received after 5:00 p.m. on a business day will be shipped within 3 business days counting from the next business day. (We are closed on Saturdays, Sundays, and national holidays. (We are closed on Saturdays, Sundays, and national holidays, and there may be additional long holidays depending on the time of year) *Please note that 7 business days will be added for personalization. Please note that the shipping date may vary due to the approximate nature of the order. Please note that items in stock may be out of stock due to the timing of other customers’ orders.
Non-product costs
Sales tax, shipping, bank transfer fee, cash on delivery fee
Returns and Cancellation Policy
If you receive a defective product or an item that is not in accordance with your order, we will replace or return it immediately. Please contact us within one week after receiving the product so that we can inform you how to respond to your request. We will bear the shipping costs for returning the item. If we do not have the item in stock that can be exchanged, we may be able to provide a refund.
Time of payment (due date)
For credit card payment, it depends on the credit card company you use. In the case of cash on delivery, the payment must be made upon receipt of the product. In the case of bank transfer, the payment must be made within one week after the order is placed.